Frequently Asked Questions

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  • What is ERP?

    Enterprise resource planning (ERP) refers to a type of software that organizations use to manage day-to-day business activities such as accounting, procurement, project management, risk management and compliance, and supply chain operations. Implementing an ERP software helps you to automate.

  • Why should my business use ERP?

    By providing an integrated solution for a wide range of business processes, ERP system eliminate the need for different tools to manage the requirements of different departments. Furthermore, company-wide data is available in the cloud for anywhere, anytime access to real-time information using a mobile device.

  • Is ERP necessary for small business?

    There are a number of ways in which ERP can benefit small businesses. ERP being the integrating source of all the necessary information, it improves communication between employees and customers, saves time and effort and also improves the overall performance of a firm in terms of productivity, management as well as sales. ERP software integrates and performs multiple tasks by itself which makes it easy for the team to think effectively and come up with actions that can be beneficial for the firm. ERP is a reliable system that will reduce errors not only by automation but also by rightly integrating and properly putting out the important processes of a firm. Reduced human interaction and increased automation lead to reduced errors and better results. While ERP brings in initial installation costs, it is a one-time investment that will result in considerable and positive outcomes for your business in the long run.

  • What are the benefits to me as an owner if my business use ERP?

    ERP software provides you right information at the right time, you will improve revenue; if you know what is happening and where, you will improve efficiency; and if you have clear lines of communication from top to bottom- hence total control, you will improve employee morale. ERP system has the ability to automate certain functions so that no manual overseeing is required. Saves you time, money and human effort and chance for error or duplication is less.

  • Tally works fine for my accounting needs.Why should in migrate to Indocom International?

    Indocom International is business centric than accounting oriented software’s.
    You do not need to be a trained professional to understand and operate Indocom International. Business owners can have complete control over the data and maintain the proper access control. Installing configuring and getting started with Indocom International is really quick and easy.

  • What are the benefits of using ERP software as an organisation?

    ERP software centralizes a company’s business process and data information. It automates routine tasks and simplifies business processes. ERP system optimize operations and free up employee time so they can work on more instinctual tasks. This can lead to an increase in revenue margins and efficiencies while improving communication across the company.
    1.increased efficiency in business process
    2. Monitoring business process
    4.Centralized information
    5.reduction of work burden on employees.
    6.improved customer relations
    7.reduction of operational costs
    8.improved management
    9.improved communication
    10.collaboration among departments
    11.long term service

  • How does ERP software make a difference in accounting?

    From general ledger to job costing ERP software improve business performance and profitability by fully integrating financials with your manufacturing processes, CRM, sales and ecommerce in a single system. ERP software ensures your invoices are being sent in a timely basis and ensure

  • What are the differences between Infinite platinum and Infinite live ?

    Infinite Platinum is an inventory, invoicing and accounting management software designed for small, medium and large sized businesses. No matter how big or small your business is, precise inventory control, accurate inventory information must be at your fingertips, any time. Infinite Platinum is also a Comprehensive Business Management Solution with Integrated Accounting Functionality which handles Sales, Procurement, Inventory management, Godown stocks, Cost Centres, and Financial Accounting. It is available in single-user and Multi-user environment. The software has the facility to handle all the new technology devices such as Card Reader, Bar Code Printer / Reader, Cash counting machine etc.
    Infinite Live is fastest growing & amazingly simple to use online business management software. It lets you create beautiful invoices, track expenses and manage inventory without any accounting knowledge. You can easily share the transaction data across your organisation and stake holders wherever they are. All business and financial information and documents are securely stored in the cloud and available online. The solution lets you work and collaborate with your colleagues together in any place at any time. You’ll get a full automation of sales, purchasing, warehousing and accounting, as well as fixed assets, financial loans and payroll.
    Infinite Live is completely web-based so you can forget about installations and hardware just sign up from any web browser you like. Access your books anytime anywhere Manage your business finances anytime, from any internet-connected device – phone, laptop or computer.

  • How does the Indocom International help evaluate performance of my salesmen?

    The performance level can be evaluated and used foe human resource training in Indocom ERP, for example in a retail textile shops, we can tag the name of the sales man along with the bill, you will receive the total sales of a particular sales man in one click. Most of the software only calculates sales performance based on total sales data alone. Indocom ERP measures average bill amount/average ticket size of salesmen which helps you understand the performance better.
    Average basket size is another measure which help the business understand the sales performance better.

  • What does an e-commerce website do?

    An e-commerce website, by definition, is a website that.
    E-Commerce websites are online portals that allows you to buy and sell tangible goods, digital products or services online or facilitate online transactions of goods and services through means of the transfer of information and funds over the Internet.

  • How does the Indocom International help evaluate performance of my salesmen?

    The performance level can be evaluated and used foe human resource training in Indocom ERP, for example in a retail textile shops, we can tag the name of the sales man along with the bill, you will receive the total sales of a particular sales man in one click. Most of the software only calculates sales performance based on total sales data alone. Indocom ERP measures average bill amount/average ticket size of salesmen which helps you understand the performance better.
    Average basket size is another measure which help the business understand the sales performance better.

  • What are the benefits of using Indocom International for my e-commerce business?

    Indocom International makes it easy to run an ecommerce website. Instead of using different systems for you offline and online sales you can use a single platform so that your digital and offline business is in sync with each other. Infinite Enterprise integrates with social media shop platforms such as Facebook and Instagram. When you add a new product, the same will be simultaneously added to the online shopping platforms using Infinite Enterprise.

  • What is Infinite Enterprise?

    Indocom ERP brings the power of automation to your businesses. It manages core business operations like finance and supply chain along with back office applications such as providing effective support to customers, CRM. Today, we have businesses of all sizes who hustle not only within an organization but also with external forces such as competition from local and global markets, management of manufacturing and supply chain, and some unprecedented situations. Indocom ERP provide the capacity of scalability of its features and module, automation, helps create robust business functions within an organization to manage employees, complete human resources activities, supply chain, information processes, and third-party applications through a single system. It offers you modular solutions which can be combined in virtually any manner and built on at any time. Once installed, the user interface can be individually configured by each user. In addition to an extensive range of services tailored specifically to companies, the Indocom ERP can also incorporate databases and MS-Office applications such as Excel, PowerPoint, Word and Outlook.

  • Which types of businesses should use Infinite Enterprise?

    Infinite Enterprise is ideal for business operate within multiple locations, sub centres, cost centres etc. It is also beneficial for the Ecommerce platforms, if you are a frequently out travelling, or have different business – Infinite Enterprise is the right solution for you.

  • I already have a mobile app for selling my products.Do I need to purchase an Indocom International?

    Indocom International provides you a single platform to integrate your ecommerce website, mobile application, POS system so that you can get a connected experience managing everything in a single platform.

  • My business is mostly offline. Why should I use e-commerce?

    If you have a physical store, you are limited by the geographical area that you can service. With an e-commerce website, the whole world is your playground.Buyers and sellers of niche products can find it difficult to locate each other in the physical world. Online, it is only a matter of the customer searching for the product in a search engine.

  • How does Indocom International helps in customer relationship?

    Indocom International allows you to create personalized offers according to your needs and make your customers happy. TThe CRM module facilitates easy customer communication and sales funnel managent.

  • How can Indocom International help my whole sale business?

    Online presence is important to expand the reach of your business. An ecommerce website helps you show case your products and market them digitally to the target audience and reduce customer acquisition costs. Implementing an ERP system make your back office process such as invoicing, billing, item tracking etc automated.

  • How does Indocom International help my retail chain business?

    Having a proper ERP system in place eases your efforts to manage multiple locations and managing its purchase, inventory, sales etc. It also helps you for resource management, purchase management, generate comparison reports etc. It also helps you with managing your customers. For example, in a restaurant chain, Indocom ERP helps you to consider each restaurant as a cost centre and make decisions accordingly with real time data. It also helps to get insights from each locations for comparison.

  • How does Indocom International help my pharmacy business?

    Indocom International makes the pharmacy management process quick, easy and efficient. Implementing Indocom International can help you keep minimum stock level, make appropriate purchases, eliminate duplication errors and deliver online

  • How does Indocom International help me in my super market business?

    Indocom International is very helpful if you run a super market, it provides you real-time and accurate information about, stock keeping like non-moving items, fast moving items, supplier wise profit report, personalised pricing, discount structure, etc.

  • How does Indocom International helps me in reducing human resource?

    By automating very important tasks in your business process, Indocom International helps you reduce man power required to run the business and save you money and time.

  • How does Indocom International ensure data accuracy?

    Indocom International ensure data accuracy by eliminating the chances of duplicate entry, centralised control and 3 tier verification on data entry.

  • How does the access control in Indocom International helps my organisation?

    Indocom International Gives you complete control over who can access which part of the software, and make sure only the relevant access control is passed to each resource. This way you can control the organization top to bottom in an organised and efficient way.

  • How can I manage different social media shops using Indocom e-commerce integration?

    With Infinite Enterprise ecommerce module, once you add a new product to your ecommerce site or catalogue, it is automatically integrated with social media shopping sites, such as Facebook and Instagram, along with the complete details. So you never have to worry about the quantity, pricing or data duplication.

  • have a main store in the city and two outlets outside the city. Which software solution is best for me ?

    Infinite Enterprise is the best option if you have multiple locations, Infinite Enterprise helps you manage and monitor all the aspects of your business real time anywhere.

  • Does Infinite Enterprise software work on mobile devices and computers?

    Infinite Enterprise is a completely web based application. It works fine with all devices with internet.